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Digital Media Offerings

  • How does DSR Media charge for its services?
    Our pricing varies based on the complexity and duration of the project. We offer hourly rates, per project rates, day rates, and even package deals for combined services. All potential expenses like travel, equipment depreciation, and software subscriptions are factored into the final price.
  • What's the best way to contact me?
    +44 7764 869663
  • Is DSR Media licensed to operate drones for commercial purposes?
    Yes, DSR Media is fully licensed to operate drones for commercial purposes. We hold both a flyer ID and an operator ID, allowing us to fly our drones for commercial photography and videography almost anywhere, with the exception of restricted areas like airports.
  • What is DSR Media's process for handling customer feedback and resolving issues?
    At DSR Media, we value our customer's feedback and have a clear process for handling complaints or issues. We aim to acknowledge and resolve any issues promptly. We also follow up after service delivery to ensure customer satisfaction and improve our services based on the feedback received.
  • How does DSR Media handle projects that require travel or are outside of Ringwood, Hampshire?
    While DSR Media primarily serves clients in the Ringwood, Hampshire area, we are open to projects that require travel. Any travel expenses will be discussed and agreed upon with the client upfront to ensure transparency. Our goal is to meet the needs of our clients, wherever they are.
  • What types of services does DSR Media offer?
    DSR Media offers a comprehensive suite of services including drone photography and videography, traditional photography and videography, as well as post-production services such as video editing and colour grading. We also design promotional materials like posters and images to support your marketing efforts.
  • What do you mean by "Edited Photos"?
    Photo editing is the process of modifying or enhancing digital images using different techniques, tools, and software. It can involve various tasks such as adjusting brightness, contrast, saturation, and sharpness, cropping or resizing photos, removing unwanted elements, and adding special effects. The goal of photo editing is to improve the overall quality of the photo, correct any issues, and ensure it aligns with the intended purpose or aesthetic.
  • What if I don't like any of the photos & videos?
    We are committed to ensuring your satisfaction, so we have a robust refund policy in place for instances where our work may not meet your expectations. Before the watermark-free photos / videos are delivered, you'll be provided with watermarked versions to review. If you're not satisfied, you can request a refund at this stage and receive 30% of the total cost back to your original payment method. We cannot accept refund requests after the watermark-free images / videos are delivered.
  • Do you limit photos & videos taken on the day?
    Absolutely not. We capture as many photos and videos as possible within your chosen timeframe to ensure a wide variety of content. The only limitation is on the number of these files that we edit and deliver to you, which is determined by the package you select. This approach guarantees a broad spectrum of material for your selection and ensures you receive the most valuable and high-quality content.
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+44 7764 869663

©2023 DSR Media LTD | Ringwood, Hampshire

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